Customer Journey Mapping Templates

Customer journey map template link this is probably the most bare bones journey map template you ll find which is good when you purely need to focus on the customer experience aspect of the journey.

Customer journey mapping templates. One of our favorite design thinking and innovation software tools miro offers templates and resources for innovators looking to better explore and understand user experience and the customer journey. Free customer journey map templates 1. If you re using this template for a b2b product the phases may reflect the search awareness consideration of options purchasing decision and post purchase support processes. For instance in the dapper apps example their phases were research comparison workshop quote and sign off.

Customer journey map templates. Pre designed templates for customer journey mapping easy drawing and diagramming tools to visualize customer experiences share with others in your team for real time collaboration and group editing export diagrams as svgs and in image formats suitable for powerpoint presentations word documents. These templates can help you better understand the customer or user experience. Click the image to the template open in miro.

Customer journey mapping is an effective way to collaborate with team members while building out a realistic. Customer journey maps come in a wide variety of formats and you can choose to create one in whatever option works best for your objectives and requirements.